“We know we have work to do”: Xbox’s Asha Sharma comments on latest financials as Xbox revenue declines again

Microsoft’s Q3 results showed Xbox content and services revenue down 5% year over year, while hardware revenue fell 33%.

New Xbox head Asha Sharma said the business still has work to do, and Satya Nadella and Amy Hood signaled no quick turnaround.

Microsoft said engagement is improving, citing record monthly active users and streaming hours, but expects more declines in Q4.

Recent moves like Game Pass price cuts and ending future Call of Duty launches on the service are part of a broader Xbox reset.