Xbox Says Recent Outage Shouldn’t Have Affected Your Physical Games and Promises a Fix

Xbox said the July 27 outage should not have prevented disc-based games from launching, and it has identified an entitlement issue behind the failure.

The outage mainly disrupted digital access, but some players also reported trouble with physical games and offline play.

Xbox says it is planning an update so disc-based games remain playable during future outages and without a server check.

The fix is intended to protect offline access for owned disc titles, which are supposed to keep working even when Xbox services are down.