[Update] Crimson Desert Doesn’t Run On Intel Arc GPUs; Pearl Abyss Recommends Getting Refund

Pearl Abyss confirmed the game does not support Intel Arc GPUs, pearl Abyss FAQ states the game does not support Intel Arc GPUs.

Recommended that affected purchasers apply for a refund, pearl Abyss advised buyers who expected Intel Arc support to request refunds.

Intel Arc GPUs users reported the game does not launch on Intel Arc hardware, users with Intel Arc GPUs reported the game fails to launch and shows an unsupported graphics device message.

Intel issued a statement saying it has offered hardware, drivers, and engineering support to Pearl Abyss and is ready to assist, intel provided a statement about working with developers and offering testing resources, and noted readiness to assist Pearl Abyss.

Crimson Desert ranked as the most popular title on Steam at the time of the report, crimson Desert was the most popular title on Steam at the time of reporting.