Alibaba's Qianwen Fully Integrated with Taobao: AI Shopping Covers Full Loop from Discovery to After-Sales

Alibaba fully integrated its Qianwen AI with Taobao, letting users shop end to end through chat in either app.

The assistant can recommend products, compare options, complete purchases, and handle after-sales tasks.

Features include AI try-on, discount calculations, and price hunting, making shopping more conversational and automated.

The move expands Qianwen across Alibaba services and strengthens AI’s role in e-commerce competition.