ChatGPT still dominates, but Gemini and Claude are gaining ground

ChatGPT still leads workplace AI use, but its share has fallen by about a quarter as Gemini and Claude keep gaining ground.

DeskTime data from 50,000 users shows overall AI adoption and heavy-user activity rising sharply across businesses.

The shift suggests enterprise AI demand is expanding fast, but competition is intensifying among major chatbot providers.

The article says OpenAI could be at risk if its enterprise offering and platform strategy do not improve against more workflow-focused rivals.