KT reviews ways to improve inconveniences in telecom services for foreigners

KT held its 4th Customer Listening Forum at the Seoul Migrant Support Center to hear complaints and suggestions from foreign residents and naturalized citizens living in Korea.

Participants from 10 countries shared pain points in plan sign-up and use, customer center support, and in-store visits.

KT said it will review the feedback with relevant departments and move forward with subscriber protection and service improvements.