Dad stuck in support nightmare after teen lied about age on Discord

A father says Discord repeatedly failed to act after his teen daughter’s hacked account was reported, with both automated and human support closing the case.

The account had originally been created with a false adult age, and the attacker used it to scam other minors.

Discord later said accounts created as 18+ cannot simply be reclassified as teen accounts, complicating recovery and protection.

The case underscores risks from age misreporting, account hacks, and weak platform safety support for children.