Luggage storage at banks: MUFG and Sagawa offer hands-free sightseeing service in Kyoto
Key summary
Mitsubishi UFJ Bank and Sagawa Express will start a trial "hands-free tourism" service at a Kyoto branch, opening a base called KYOTO Travel Satellite (provisional).
Travelers can use banking services such as cash withdrawals and Sagawa's luggage storage and delivery together inside the bank branch.
The trial aims to address congestion and movement burdens linked to rising inbound tourism and to respond to over-tourism social issues.
In Kyoto, carrying large luggage has been identified as causing congestion, lowering visitor satisfaction and affecting residents' mobility.
The companies will use the trial to assess convenience and demand, clarify issues, and are considering a model that leverages logistics infrastructure and branch networks to help ease over-tourism and capture inbound demand.
